SERVICES

FTFc works with clients to create tested and reliable family programs and family travel sales packages, enabling clients to successfully access the growing and lucrative family travel market. 

After thoroughly evaluating clients' existing family travel product, FTFc provides clear, economical, practical and proven ideas and techniques to make the refreshed product more dynamic and compelling to travel decision-makers. 
 
 

Are You a Veteran Family Travel Marketer?
Click Here and Find Out How To Increase Sales of Your Current Family Program
 

New to the Family Market?
Click Here for Advice on How To Develop and Sell A Family Program


 

FTFc's specific services for Veteran Family Travel Marketers include:

EVALUATION OF CLIENT'S CURRENT FAMILY PROGRAM

  • Safety Issues and Child Security
  • Cost vs. Complimentary Activities
  • Family Together Activities
  • Children's Menus: Format/Cuisine
  • Seasonal Programs
  • Site Inspection of Children’s Facilities
  • Staff/Child Care Provider Training
  • Programming Content and Presentation
  • Evaluate Age/Educational Appropriateness
ASSESSMENT OF CURRENT FAMILY TRAVEL SALES PACKAGE
  • Review Included and Value-Added Elements
  • Pricing and Positioning vis a vis Competition
  • Identify Potential New Family Amenities and Facilities
ASSESSMENT OF CLIENTS’ MARKETING COLLATERALS
  • Review Sales Material and Brochures
  • Evaluate Press Releases and Your Family Message
  • Assess Web Site Design and Usability
  • Assess Marketing/PR/Advertising Messages
MAINTAINING FAMILY MARKET SHARE
  • Growing Old with the Family Market
  • Encouraging Family Loyalty
  • Development and Marketing of Seasonal Activities 
  • Partnering with Local, Regional and National Suppliers and Vendors
If you don't have a family travel program or sales package in place, you are missing out! FTFc's specific services for clients new to the family travel market include:

DEVELOPMENT OF A COMPETITIVE FAMILY TRAVEL SALES PACKAGE

  • Analyze Existing Market/Clientele Potential
  • Develop Cost-Effective Approach
  • Design Key Elements and Value-Added Benefits
  • Price Appropriately for Fly/Drive and Local Markets
  • Develop Children's Facilities, Soft Goods, Menus
  • Conduct Research/Product Testing as Needed
RESTRUCTURE EXISTING PRODUCT TO ATTRACT FAMILIES
  • Review Consumer Reception Procedures
  • Convert Existing Assets into Family Facilities
  • Hotels: Guest Room Set-up, Safety and Family Amenities
  • Examine Staff Training
  • Test New Product Development as Needed
DEVELOPMENT OF FAMILY ACTIVITIES PROGRAM
  • Determine Needs/Seasonality/Viable Commitment
  • Assess Cost vs. Return on Investment
  • Assess Staffing Needs and Training
  • Design or Designating Children’s Facilities 
  • Create Programming Content and Presentation
  • Identify Safety and Security Issues
  • Design Family Together Activities
  • Research/Focus Group Test as Needed
DEVELOPMENT OF FAMILY MARKETING COLLATERALS 
  • Plan Approach to Family Market
  • Create Sales Material, Brochures, Media Releases
  • Refine the Family Message In-house and Online
  • Refocus Marketing/PR/Advertising Messages
  • Research/Focus Group Test as Needed



Family Travel Forum Consulting  FTFc
 891 Amsterdam Ave, ste 001a, New York, New York   10025 USA
  212-665-6124;  Fax 212-665-6136

Copyright © 2002 - 2005   The Family Travel Forum, Inc


"In 2003, Fairmont Hotels and Resorts engaged the services of Family Travel Forum to consult with us on development 
of a new universal Family program for our hotels and resorts.  Since that time, Kyle McCarthy and her group have been a valuable resource on all aspects of the family market in North America. From research to final recommendations, all steps have been done articulately and with great enthusiasm for the final outcome. There is no better source of ideas and knowledge of the family travel market than FTFc."
Cheryl Scinocca
FHR Brand Marketing
Toronto, Ontario
 
 

"Their work brought a lot of phone calls and internet inquiries regarding our product. It is difficult for us up here to find such an understanding of the family market and product, and FTFc gave us what we need."
Christine Paquette
Centre de Villégiature Jouvence, Ventes et Marketing, Eastern Townships, Quebec.
 
 
 

"Their experience with frontline consumers is what makes their advice so compelling and useful..."
Lisa White
Product Mgr, Digitas
 
 
 
 

"I read FTFc's material and Kaleel visited one of my client's inns, and I can say the insight and advice provided was sound, realistic and very helpful.
Sandra  Spackman CEO, Spackman
Public Relations & Marketing

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